Storage Charges for Cartons Out on Retrieval
By placing an Order through Iron Mountain Connect or by calling Customer Response, you can request the Retrieval of your Cartons at any time. See the Transportation section of this website for detailed information on your Order scheduling options.
Please note that the Retrieval of Cartons from storage on a temporary basis does not reduce the storage volume for billing purposes as space for that Carton is reserved for its return. A Carton must be processed as an Archival Destruction or as a Permanent Withdrawal to result in a reduction of storage volume.