Your business demands that you are able to access the right information when and where needed - safely, securely, and accurately. To that end, Iron Mountain's transportation services allow you to tailor both the service timeframe as well as the exact pickup/delivery point for each request.
We customize our pickup, delivery and tape rotation schedules around your backup schedules and business needs. Your tapes and off-site media are carefully placed in customized transport containers designed for media protection. We transport your media in vehicles outfitted with patent-pending security and locking systems designed to mitigate risk of material or vehicle theft by a third party.
Add-On Request: Additional media requests for a scheduled service must be placed on or before 7:00 PM the previous business day. All "add-on" requests received before 7:00 PM the previous business day will be delivered on the next scheduled service.
Critical Special: is a high priority pickup or delivery that is guaranteed to occur within three hours of the original customer telephone notification for service within the Iron Mountain branch Service Territory.
Standard Special: is a priority pickup or delivery that is guaranteed to occur within 24 hours of the original customer telephone notification for service within the Iron Mountain branch Service Territory. The timing is based on the client need.
Holiday Premium: is service needed on a recognized Iron Mountain holiday for which there is a charge in addition to the "Scheduled" service rate. Iron Mountain holidays include: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Today's regulatory environment now associates direct financial and criminal consequences when sensitive data is compromised. Lost data is subject to disclosure on a variety of fronts - personal, financial, health information - with resulting damages to brand, reputation and, potentially, stock value.
Iron Mountain partnered with some of our largest and most tightly regulated customers to offer a service that provides ultra-secure transport specifically designed for moving backup media directly between your facilities and our secure, off-site storage.
- Iron Mountain vehicles will perform direct delivery and pickup service between your site and our vault.
- We utilize only highly trained, experienced Iron Mountain employees and our specially outfitted vehicles.
- Dual-driver team option: Two Iron Mountain professionals ensure customer data is never out of sight.